April 24, 2024 00:00 - 05:00 CEST
April 23, 2024 22:00 - 03:00 UTC
Sweden, Denmark, Norway, Finland, United Kingdom, Belgium, France, Spain, Netherlands
Softphone Clients, Customer Portal, PBX Services, Omni CC, Microsoft Teams
Upcoming scheduled maintenance notice
Maintenance window
2024-04-24 00:00 (Central European Summer Time) UTC+2
2023-04-24 05:00 (Central European Summer Time) UTC+2
On the night of 2024-04-24 00:00 (CEST/UTC+2)
Telavox will perform maintenance work on core database infrastrucuture
Expected downtime during maintenance window : 2 x 10 minutes
Affected services:
During the downtime period (approximately 20 minutes or less) users will be unable to login to, make changes towards or use the following services:
- APIs (Affecting both Internal and External APIs)
- Admin portal
- Webapp/Softphone
- Mobile apps
- Operator
- Partner portal
- Partner APIs
Calls from/to our softphone client will also be affected, users may experience call failures during the downtime.
Other telephony services (calls to and from Mobiles phones and Fixed terminals) are unaffected by this maintenance work