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Ärende senast uppdaterat:Disturbances in mobile network - Oslo, Norway
Incident start date/time: 2018-08-10 20.:30
Our mobile subcontractor informs of disturbances in mobile network in Oslo and surroundings
Customers may experience problems using mobile voice and data services
2G - There are 70 2G Radio Base Stations down.
3G - There are 80 3G Radio Base Stations down.
4G - There are 58 4G Radio Base Stations down.
Our subcontractor is working on solving the disturbance
2G - There are 40 2G Radio Base Stations down.
3G - There are 50 3G Radio Base Stations down.
4G - There are 21 4G Radio Base Stations down.
2G - There are 21 2G Radio Base Stations down.
3G - There are 24 3G Radio Base Stations down.
4G - There are 13 4G Radio Base Stations down.
Current status in the Oslo area:
2G - There are 11 2G Radio Base Stations down.
3G - There are 12 3G Radio Base Stations down.
4G - There are 5 4G Radio Base Stations down.
Our subcontractor informs that service is now restored
Cause of incicident was problem to feed main power to radio base stations caused by very high winds
Ärende senast uppdaterat:Disturbance - SMS/MMS Services
Incident start date/time: 2018-08-03 19:30
Current ETR: Not yet estimated
Current progress report:
Our mobile service provider informs that the issue is now resolved.
If you are still experiencing problems contact your Advisor or our support Team.
The problem with sending MMS/SMS is isolated to just Tele2-Customers. Both our mobile service provider and Tele2 is working on the issue.
Problem with sending MMS/SMS to Telenor is now resolved. The issue still persists for operators Tele2 and 3 (Tre). Statistics indicates that the problem is primarily with MMS for both operators and intermittent problems with SMS to Tele2 and Tre.
Our mobile service provider is still troubleshooting the issue and will report back as soon as the problem is resolved.
Our mobile service provider informs that there is currently an intermittent disturbance on MMS and SMS service in Sweden to other operators (Tele2, 3, Telenor)
Our mobile service provider is currently working on fixing the issue.
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