Driftinformation

På den här sidan finner du planerade driftarbeten samt driftnotiser. Vi arbetar kontinuerligt med att hålla denna sida uppdaterad. För driftinformation av våra mobila tjänster hänvisar vi också till vår sida med geografisk driftinformation för mobila tjänster.

Du kan alltid kontakta vår support om du har några frågor.

Aktuella driftstörningar
Det finns för tillfället inga aktuella driftstörningar.
Planerade driftarbeten
Ref.nrBeskrivning
5bc9dbdd
Ärende senast uppdaterat:
fre, 19 Okt 2018, 16:50
Berör region:
Denmark, Finland, Norway, Sweden, United Kingdom
Arbetet påbörjas:
mån, 05 Nov 2018, 00:00
Planeras avslutat:
mån, 05 Nov 2018, 01:00
Service maintenance
Telavox will perform service maintenance on the 5th of November. The maintenance affects all of our services: telephony and all of our platforms, no downtime is expected. This message is given as risk only

Timezone: CET
Maintenance start date/time: 2018-11-05 00:00 - 01:00
Down time: No downtime expected / Low risk
Avslutade driftnotiser
Ref.nrBeskrivning
5bca0de4
Ärende senast uppdaterat:
fre, 19 Okt 2018, 19:11
Berör region:
Denmark, Finland, Norway, Sweden
Disturbance on calls to abroad and roaming calls
Timezone: CEST
Incident start date/time: 2018-10-19 18:46
Current ETR: Not yet estimated

Current progress report:
2018-10-19 18:46
Due to a major disturbance in Telia Carrier Network calls abroad and roaming some calls can't be connected. There is also a problem sending and receiving sms
Alarms raised and troubleshooting ongoing.

2018-10-19 19:06
Our subcontractor informs that the problem is solved
5bc841b0
Ärende senast uppdaterat:
tors, 18 Okt 2018, 13:02
Berör region:
Sweden
Disturbances in mobile network - Sweden
Timezone: CEST
Incident start date/time: 2018-10-18 10:00
Current ETR: Not yet estimated

Current progress report:
2018-10-18 10:00

Our mobile subcontractor informs us that there is currently a disturbance on the 3G network in the following areas:

Oxelösund
Norrköping
Nyköping
Söderköping

Customers may experience problems with making and receiving calls but our mobile subcontractor informs us that locking your phone to 2G can be a temporary solution.

Our mobile subcontractor is working on solving the disturbance.


Current progress report:
2018-10-18 11:00
Our mobile subcontractor has located the problem and are working on a solution.

Current progress report:
2018-10-18 12:00
Our mobile subcontractor is still working on a solution.


2018-10-18 13:00
Our subcontractor informs that the problem now is resolved.

If you are still experiencing problems, please contact us via email or phone:
support@telavox.se
020 100000
5bc71a50
Ärende senast uppdaterat:
ons, 17 Okt 2018, 14:49
Berör region:
Sweden
Disturbances in mobile network - Sweden
Timezone: CEST
Incident start date/time: 2018-10-17 13:00
Current ETR: Not yet estimated

Current progress report:
2018-10-17 13:00

Our mobile subcontractor informs us that there is currently a disturbance in the mobile network in the following areas:

Halmstad
Nässjö
Gislaved
Värnamo
Vetlanda
Jönköping

User may experience silent or one way audio calls.

Our mobile subcontractor informs us that locking your phone to 3G can be a temporary solution.
Our mobile subcontractor is working on solving the disturbance.

2018-10-17 14:45
Our subcontractor informs that the problem now is resolved.

If you are still experiencing problems, please contact us via email or phone:
support@telavox.se
020 100000

5bc5ddde
Ärende senast uppdaterat:
ons, 17 Okt 2018, 09:02
Berör region:
Denmark
Disturbances in mobile network Denmark - Jylland
Timezone: CEST
Incident start date/time: 2018-10-16 14:45
Current ETR: Not yet estimated

Current progress report:
2018-10-16 14:45

Our subcontractor informs us that there is reduced mobile coverage at Jylland.
Customers may experience problems connecting calls because of this.

Our subcontractor are working on the problem.

2018-10-17 08:40
Our subcontractor informs that the problem is now solved.
5bbc5c85
Ärende senast uppdaterat:
tis, 09 Okt 2018, 10:47
Berör region:
Sweden
Problem with mobile services Sweden
Timezone: CEST
Incident start date/time: 2018-10-09 09:39
Current ETR: Not yet estimated

Current progress report:
2018-10-09 09:39
We currently have problem with mobile services in Sweden. The problem is all services, connecting calls, sms/mms, mobildata. No coverage.
Alarms raised Investigation ongoing. Our subcontractor is contacted and are troubleshooting

If you experiencing the problem a restart of the mobile could mitigate the problem.


2018-10-09 10:00
Our subcontractor informs that this include every mobile user in Telia mobil network due to a hardware problem. Troubleshooting is ongoing

2018-10-09 10:43
Our subcontractor informs that the problem is now solved. If you still experiencing problems please restart your mobile device and try again.

Contact us via email or phone:

Sweden:
support@telavox.se
020 100 000

* Gamla driftnotiser som inte är i grått har uppdaterats det senaste dygnet.