Driftinformation

På den här sidan finner du planerade driftarbeten samt driftnotiser. Vi arbetar kontinuerligt med att hålla denna sida uppdaterad. För driftinformation av våra mobila tjänster hänvisar vi också till vår sida med geografisk driftinformation för mobila tjänster.

Du kan alltid kontakta vår support om du har några frågor.

Aktuella driftstörningar
Ref.nr. Beskrivning
59ca3741
Ärende senast uppdaterat:
16 oktober 2017 16:34
Berör region:
Sweden
Intermittent problems with mobile calls in Gothenburg area
Titel: DISTURBANCES IN MOBILE CALLS IN GOTHENBURG AREA
Typ: Driftstörning
Datum: 2017-09-26
Längd: -

Beskrivning:
There are currently intermittent problems with receiving and placing mobile calls in the Gothenburg area. Calls may intermittently disconnect.

All times are presented in CET
Event start date/time: 2017-09-26 13:05

Current ETR: Unknown

Cause of disturbance: Technical problem


2017-09-26 13:05
Alarms raised Investigation ongoing

2017-09-26 13:15
Our subcontractor informs us that troubleshooting is in progress

2017-10-09 13:00

Our subcontractor is still troubleshooting and looking for root cause for the problem.

The affected areas can be seen on https://www.telavox.com/en/drift/geografisk/


2017-10-12 14:30
The issue in central Gothenburg is expected to be resolved 13/10 17:00


2017-10-16 16:30
A new time for resolution for the issue in central Gothenburg is set. The new expected to be resolved is 20/10 17:00
Planerade driftarbeten
Det finns för tillfället inga planerade driftarbeten.
Avslutade driftnotiser
Ref.nr. Beskrivning
59d75103
Ärende senast uppdaterat:
6 oktober 2017 17:54
Berör region:
Norway
Disturbance on mobile calls and sms in Norway
All times are presented in CET
Event start date/time: 2017-10-06 11:30
Current ETR: Unknown

2017-10-06 11:30
Subrontractor informs of problem with connecting calls and send/receive sms

2017-10-06 11:50
The problem is located and our subcontractors is working to restore full service

2017-10-06 14:00
Troubleshooting is still ongoing

2017-10-06 15:00
The problem still affects a small amount of calls. Troubleshooting ongoing

2017-10-06 17:00
Troubleshooting is still ongoing

2017-10-06 17:50
Subcontractor informs that the service is now fully restored


59d682c7
Ärende senast uppdaterat:
5 oktober 2017 23:33
Berör region:
Norway
Disturbance on mobile network in Norway
All times are presented in CET
Event start date/time: 2017-10-05 20:39
Current ETR: Unknown
Cause of disturbance: Transmission failure

2017-10-05 20:39
Subcontractor informs of disturbance on mobile network in Norway - dropped calls on 2G and 3G
Customers may experience dropped calls due to transmission failure


2017-10-05 23:23
Subcontractor informs that the issue is now solved
59d33af5
Ärende senast uppdaterat:
3 oktober 2017 09:23
Berör region:
Sweden
Intermittent problems with mobile calls
Intermittent problems with outgoing mobile calls in Sweden

All times are presented in CET
Event start date/time: 2017-10-03 08:05

2017-10-03 08:05
Alarms raised Investigation ongoing


2017-10-03 09:15
Cause of disturbance found

2017-10-03 09:19
The issue is solved and extended monitoring in progress

* Gamla driftnotiser som inte är i grått har uppdaterats det senaste dygnet.