Driftinformation

På denne her side finder du planlagt driftsarbejde samt driftsmeddelelser. Vi arbejder løbende på at holde denne side opdateret. For driftsinformationer om vores mobiltjenester henviser vi også til vores side med geografisk driftinformation for mobiltjenester.

AKTUELLE DRIFTSFORSTYRRELSER
Der findes i øjeblikket ingen aktuelle driftsforstyrrelser.
PLANLAGT DRIFTSARBEJDE
Der findes i øjeblikket intet planlagt driftsarbejde.
AFSLUTTEDE DRIFTSMEDDELELSER
Ref.nrBeskrivelse
5c1793cb
Sag senest opdateret:
man, 17 Dec 2018, 13:36
Påvirker region:
Denmark
Disturbances in mobile network - Holstebro Denmark
Timezone: CET
Incident start date/time: 2018-12-17 13:10
Current ETR: Not yet estimated

Current progress report:
2018-12-17 13:10

Our mobile subcontractor informs us that customers in Holstebro may experience problems with mobile coverage on 2G,3G and 4G.

Our mobile subcontractor is working on solving the disturbance.

Current progress report:
2018-12-17 13:33

Our mobile contractor informs us that the problem in Holsterbro is resolved.
5c0f7ff1
Sag senest opdateret:
tir, 11 Dec 2018, 10:47
Påvirker region:
Denmark, Finland, Norway, Sweden, United Kingdom
Network distrubance
We are currently experiencing a degradation in our services.
We are working together with a subcontractor to identify the problem.


All times are presented in CET
2018-12-11 09:53
Alarms raised and troubleshooting initiated.

2018-12-11 10:04
Troubleshooting ongoing - Calls are sporadically connecting.

2018-12-11 10:27
Services are starting to stabilize. The system is currently working off the queue caused by the outage.
Troubleshooting still ongoing and increased awareness from our entire platform team.

2018-12-11 10:45
Service is restored. We are continuously working with our subcontractor and monitoring our systems.

If you are experiencing problems please reboot your phone.
If that does not not help please contact us via email or phone:

Sweden:
support@telavox.se
020 100 000

Norway:
support@telavox.no
23 65 00 00

Denmark:
support@telavox.dk
33 60 00 00

Finland
support@telavox.fi
09 424 514 53

* Gamle driftsmeddelelser, som ikke er markeret med gråt, er blevet opdateret inden for det seneste døgn.