e& and Telavox Announce Strategic UCaaS Partnership to Transform B2B Communications in the UAE

At MWC 2026, global technology group e& and Telavox announced the UAE availability of an AI-powered cloud-native, UCaaS platform designed to streamline how organizations communicate, collaborate and manage voice services. The partnership brings a modern B2B service experience to SMBs and large enterprises alike.

The new offering includes a major service upgrade that redefines the B2B service experience for e& UAE, reaching more than 200,000 B2B customers across the UAE. It will simplify operations through unified administration of users, numbers and policies, with elastic scale and resiliency from a cloud-first architecture for growing and distributed teams.

“MWC is about practical innovation. Our work with Telavox puts a smarter UCaaS platform in customers’ hands, boosting productivity for teams and making life easier for IT with secure, policy-driven controls. This collaboration represents a significant step forward in how B2B communication services are delivered in the UAE. Together with Telavox we are modernizing the services, introducing AI-driven capabilities, and ensuring that businesses of all sizes can benefit from a truly modern experience.”

-Khaled Al Suwaidi, Senior Vice President of Core Networks and Platforms, e& UAE

“By combining e&’s market leadership, scale, and pioneering role in shaping enterprise communications across the region with Telavox’s cloud-native and AI-driven UCaaS platform, we are redefining how businesses communicate and collaborate. e& has consistently been at the forefront of innovation in the Middle East, setting the direction for secure, resilient, and future-ready communications. Together, we are enabling a step-change for e& UAE B2B users — moving beyond traditional telephony to intelligent, adaptive communication experiences that support the next generation of digital enterprises.”

– Viktor Karlsson, CEO, Telavox

About e&

e& UAE is the flagship telecom arm of e& in the UAE, built on a 5-decades legacy of connectivity excellence. Our mission is to deliver world-class superior connectivity experiences that fuel the UAE’s future-focused innovation.

Leveraging the latest world-class technologies, e& UAE aims to transform lives and industries, turning every connection into an opportunity for growth and every interaction into a transformative possibility.

We are focused on expanding our core services and digital marketplaces by enriching consumer value propositions that cater to new lifestyles and emerging demands beyond core telecom services, including health, insurance and gaming.

As a trusted enterprise partner, e& UAE continues to power entire industries with 5G and AI, delivering a tailored ecosystem of solutions to meet their connectivity needs and more, empowering them to automate, innovate, transform, and scale.

Strengthening our leadership position as an AI-powered telco, e& UAE delivers seamless connectivity, cutting-edge AI solutions, and sustainable innovation to uplift people and communities, and empower businesses and industries, so everyone thrives in a digital-first world.