About Telavox

We want to help you stay in touch.
And we want it to be easy.

Telavox at a glance

Telavox is a telecommunications software company with more than 20 years of experience enabling rewarding conversations. Our headquarters are in Malmö, Sweden, and we have offices and representatives across the world.

Our mission

Our mission is to make complex customer communication as painless as possible – we want to facilitate rewarding conversations by providing the right solution at the right time.

Getting a hold of people across channels, devices, and networks is fundamental to any company. Our relationships live online and today’s customers expect seamless migration between channels and frictionless conversations.

This is all in pursuit of rewarding conversations. Relationships are the center of conversations, whether it’s between businesses and brands or users and agents.

But a company without optimal communication – or with multiple disconnected systems – will have a hard time fostering these rewarding conversations.

What we do

Telavox office

Our north star has always been to make it easy for our customers to communicate and have conversations that contribute to their success. But making things easier is hard work. That’s why our everyday consists of listening to our customers, getting to know their problems, and developing ways to simplify communication.

Swedish innovative culture is our heritage. We follow in the footsteps of great innovators like Eva De la Gardie, Alfred Nobel, Gustaf de Laval, Ingvar Kamprad, and Lars Magnus Ericsson.

Our history of innovation in tech, IT and telecom comes from the fact that we’re a nation that, rather than relying on a large population, depends on a small group of agile people leveraging efficient, smart and scalable solutions.

Telavox office

A rewarding experience for you AND your customers

The Telavox platform makes room for rewarding conversations by being easy to use. It has been cloud-based from the start, which enables us, our customers, and our partners to drive innovation. And since we own our product from top to bottom, we fully control the roadmap and the ability to respond quickly to market changes.

Customers want to communicate wherever they are and in whatever channel they use. With a global platform built on mobility, programmability, and digitalisation, we turn everyday communication into rewarding conversations.

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Sustainability

Find out how we make sure we work in a way that is sustainable and positive for our environment, our employees and our society.

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Careers

Want to learn more about working at Telavox or see our open positions? Check out our careers page.

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Press

We're in the news! Visit our news desk for the latest press releases and media coverage about Telavox.

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Telavox in numbers

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Number of employees, including more than 90 developers

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Number of Telavox users, across 60k customers

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Great employee net promoter score (eNPS)

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Number of countries Telavox is operational in

Telavox timeline

A history of events that helped shape the company we are today

2022

Telavox acquires eRate, Norway’s market-leading Mobile Virtual Network Enabler (MVNE).

2021

Telavox further expands in Europe, acquiring the cloud solutions provider ALLOcloud in Belgium and France.

2021

Telavox expands in Europe by acquiring the cloud-based communications provider Numintec in Spain and Portugal.

2020

Telavox adds TDC in Denmark as a network alternative to offer the best experience in every country. We also launch eSim in Finland and simplify our branding by replacing the 'Flow' product name with 'Telavox'.

2020

Telavox expands into Contact Center, launching service level dashboard and programmable call routing. Also launches video conferencing using WebRTC.

2019

Telavox acquires iCentrex and increases its sales by 17 percent over 2018 to SEK 535 million.

2019

Sweden's 4G usage grows 275% since 2014, reaching 13.9 GB per user per month in 2019.

2018

32.5% of swedish workers aged 25-59 now say they "sometimes" work from home. The second fastest growth rate and highest proportion of workers in Europe - a 99% increase since 2008.

Leadership team

Board members and advisors

Jan Frykhammar

Chairman, Board Director, Senior Advisor and Investor

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Johan Blomquist

Private Investor

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Filip Olsson

Co-founder and CTO

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Alexander Wachtmeister

Co-founder and Head of Partner Sales

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Viktor Karlsson

Co-founder and CEO

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Magnus Mandersson

Investor, Non Executive Director and Senior Advisor

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Corporate
Headquarters
Malmö, Sweden

Stora varvsgatan 6A
211 19 Malmö
040–622 00 00

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Stockholm

Epicenter
Mäster Samuelsgatan 36
111 57 Stockholm

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Göteborg

Remote office

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Jönköping

c/o GRO36
Huskvarnavägen 82
554 66 Jönköping

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Kalmar

Remote office

Aarhus

Mariane Thomsens Gade 4B, Aarhus

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Oslo

Innspurten 15,
0663 Oslo

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Helsinki

Tehtaankatu 27-29 A
00150 Helsinki

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Southampton

Remote office

Work with Telavox

Great minds create great stuff. Together.