Generate recurring revenue.

As a Telavox Reseller, offer your customers a better way to communicate, while increasing the revenue of your own business.

Illustration: A reseller is a partner of Telavox

What is a reseller?

A reseller is a partner who sells our products and services under the brand name Flow. Resellers own the contact with the end customer, including billing. Telavox provides the traffic and offers second line support, as well as dedicated marketing materials for you to use.

Become a certified Telavox Reseller

Boost your revenue by becoming a Telavox partner.
Do you want to offer high-quality service to your customers? Then we want to help you.

Expand your offering

If you're looking to expand your offering and develop your expertise in cloud-based Unified Communications, becoming our partner is your best chance! Whether you specialise in telecommunications, collaboration tools or IT services, if you want to grow your business, we're here to help.

Generous commissions

With over 20 years of experience in telephony and Cloud collaboration tools, Telavox is the best solution for you. Let our experts and our support guide you throughout the process and benefit from exceptional margins, whether one-time (installation, hardware, and related services) or recurring.

Our Partners - part of our family

We work closely with our partners and pride ourselves on making them a core part of the Telavox family. 80% of our business is carried out by our partners, making them vitally important to us.

The Forrester Wave™: UCaaS, Q3 2023

Read the report

About you

Are you our ideal partner?

Our reseller program is aimed at value-added resellers in the sectors of telecommunications, computing, printing, service desk, infrastructure, security (and many others) who are looking to expand their product portfolio with a scalable and flexible UCaaS solution. If you are always on the lookout for new ways to improve your business through smart and inventive tools, you are in the right place.

Maybe you're currently offering your clients a cloud PBX solution, but you are not fully satisfied with this choice. Or, you continue to offer only on-premises PBX systems, frustrated by high operating costs, low flexibility, and a limited feature set.

Digital transformation has completely changed the way we communicate and where we do it. Businesses are looking for a reliable solution that brings together all their different channels and communication services to meet future requirements. Telavox provides the UCaaS (Unified Communication as a Service) solution that combines business telephony, PBX, instant messaging, virtual meetings, and contact center into a single application. Add the UCaaS product to your portfolio and help shape the future of business communication.

Main benefits for our Resellers

Accelerate your growth, expand your offers, and develop your expertise.

Attractive commissions and margins

Earn a generous recurring commission for all plans your customer purchases, including when they upgrade or add new users. Enjoy regular revenue streams while offering end users good value for money. Benefit from an exceptional margin: one-time (for installation and hardware) and recurring (for service, numbers, and traffic).

Proprietary technology

Our platform is a proprietary platform developed in-house and supported by over 100 developers. This gives us the power to innovate constantly. As features and integrations are regularly released or updated, your customers benefit from an always up-to-date platform, without additional costs or long waiting times.

No surprises in billing

We offer all the tools to facilitate your billing towards end customers. Our simplified packaging allows for easy billing.

Easy pricing and packaging

We use flexible licences - rather than subscriptions - that include everything you need. No expensive add-ons or hidden costs. Transparent packaging from day one. We make life easier for you and your customers.


A comprehensive self-service portal allows you to get customers online in a few hours. The number of support hours will decrease, but not the support revenue.

Grow your business

We always support the growth of our resellers by offering them additional benefits, higher margins, etc. Increase or decrease your activity, as and when you wish. Our flexible licences are a major asset.

In-app purchases for the customer

Customers can easily buy additional options and services in the app without needing to speak to an agent. That means you as a partner can earn money while you sleep!

Strengthen your brand

You receive marketing materials in the form of images, brochures, product sheets, mailings, and posts for your social networks. You can receive opportunities to participate in our blog, webinars, and events.

Quick implementation

A "do it yourself" solution that is easy to manage allows your customers to use their new system in just a few hours, instead of several weeks, as is generally the case with major providers.

Top-notch Partner support

As a Reseller, you benefit from a personal Partner Account Manager and advice from the support service for more technical questions.

Receive help during sales

If you wish, we can participate in your first conversations and demonstrations to help along the way. Or we can simply be there to answer technical questions. After a sales call, your Partner Account Manager is there to help you.

Always ready with an ultra-fast response time

As a Reseller, you are the one who holds contact with the customer. You are the one who sells, provides support, and negotiates new contracts. However, our level 2 support responsibility means we’re always there when you need us. In surveys conducted among established resellers, our level 2 support is always highly appreciated, with an average response time of less than 30 seconds.

Our onboarding program

We will give you the knowledge, skills, and guide you throughout the process to help you grow your business.


Gain knowledge of everything you need to achieve your goals and expand your expertise. Learn how to use our UCaaS platform, its competitive advantages and how to add complementary services (integrations, MS Teams, call center, etc.).


We provide you with the skills and tools you need to grow your business. Skills include value-added sales, service, support and joint strategic account planning. You'll receive training to learn how to manage the platform and the simplified billing tool. We'll also provide you with technical support and a range of marketing materials - all at your disposal.


Receive our support throughout the process. A dedicated Partner Account Manager will provide you with all the information and support needed. We can also participate in your first calls and product demonstrations. You will be coached on our best sales practices and we will be there to answer technical questions.

Overview - benefits of becoming a Reseller


Generous commissions

Proprietary technology

Rapid deployment


A regular source of income

A unique offering

A quick process from quote to payment

End user

Good value for money

Modern features

Instant activation

The next steps

Contact us

Are you an IT consultant or a company that helps customers find the right communication solution? Contact us today! We will get back to you quickly to arrange an appointment.


We will send you our contract for Resellers. As soon as you have signed, you will officially be a Telavox Reseller. It's as simple as that!


Our team is here to support you in the onboarding and training process, so you can quickly develop your expertise and devise a strategy around our products.

Frequently asked questions

How long does it take to be fully ready to sell as a new reseller?

Your Telavox reseller journey begins as soon as we have agreed on a partnership. The training lasts up to 2 weeks and covers both the commercial and technical aspects of sales and understanding the product.

What about commissions or margins?

Commissions are credited each month. Receive an exceptional recurring margin thanks to additional services.

Is there support for end customers of resellers?

As a reseller, we offer you level two support. That means you are the first port of call for your end customers, but we're here when you need us.

Can you get marketing support towards end customers?

Marketing materials are available for each reseller under the Flow brand. Content for your website and social networks, videos, and pre-made brochures are at your disposal.

Is the solution applicable to small and large businesses?

Our solution works very well for both small and large businesses. Thanks to the scalability of our services, you can continue to provide services as your clients' businesses grow.

Become a Reseller today.

Are you interested? Become a certified Telavox Reseller.
We would be delighted to talk to you.