Simplified business communication.

Your brand. Our technology.

Offer your customers a simple, flexible, and scalable
UCaaS platform in your company's brand.

Forrester
The Forrester Wave™: UCaaS, Q3 2023

Read the report

What is a Service Provider?

A Service Provider is a partner who sells our products and services either under the brand name Flow or their own brand. Service Providers own the contact with the end customer, including billing and support. Service Providers can also bring their own traffic and create their own packaging. Telavox provides the software, as well as dedicated, customisable marketing materials for Service Providers to use.

Why service providers love Telavox

We have built a UCaaS platform customised to you, your customers and their customers. Our full-service program sets you up for success. With exceptionally fast time to market and low upfront costs, you can start selling quickly and easily. And we’ll provide you with all the help you need to start marketing to customers.

Your brand. Your customers.

White-labelling to strengthen your brand

Branding options to suit your company. Use Telavox’s Flow concept or choose a full white-label solution.
Your logo. Your colours. Turn the Telavox UCaaS platform into your own product.

You own and support the customer

You manage the customer from marketing to sales and support. The customer is yours to help and renew. You get to establish a relationship with the customer and the possibility of reducing churn.

Monthly recurring revenue

Receive wholesale discount from Telavox, set your own end-customer prices, increase sales and your recurring revenue. Grow, increase company value and make the company shine.

A flexible, customisable, powerful platform

Customer-focused usability and invoicing

Our platform is designed to be easy to use and understand. Modular building blocks make it easy for admins to create, change, and remove PBX and telephony functions themselves. And our invoicing is just as simple. Our unique tech ensures that your customers get simple and correct invoicing, regardless if they have one office or are in multiple countries.

Multiple sales channels

Our multi-tier system means you can sell directly, through dealers, resellers or other service providers. You can also choose how to manage traffic - Buy mobile or fixed call minutes from Telavox or bring your own. Use our packaging or build your own. The possibilities are endless!

Fixed-Mobile Convergence (FMC)

Telavox enables seamless integration between fixed and mobile devices.
Discover more about our FMC offering.

Seamless communication

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Fixed Mobile Convergence

Our mobile-first design and native FMC enables seamless connection between wired and wireless services. Provide full mobility by offering the ability to simultaneously connect mobile and landline numbers. Users can make and receive calls on whichever device they choose, with availability synchronised across every platform.

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Integrations & APIs

We have a range of integrations with software and open APIs that you can build on. Use prebuilt integrations to connect our platform with business software such as Microsoft Teams, Dynamics, Power BI, Salesforce, Zendesk, Freshdesk and more. Or use an API to work seamlessly with your own Business Support System.

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Setting you up for success

Get started in record time

Our comprehensive service provider program means you’ll have all the support you need to start selling Telavox as quickly and smoothly as possible. From engineering to marketing, our experts will help you every step of the way to ensure a great product launch.

World-class in-house development

We have more than 100 developers working to ensure that the platform is updated and future-proof. We continually implement new features. Since we develop the technology ourselves, we make sure to listen and anticipate the needs of our customers and partners.

Support beyond the launch

Our services don’t end after the deal is done. Our support team is always there for you if you need assistance and receive high NPS scores year after year. We even help you with marketing: You create your own material with your brand, but feel free to get inspired by our large library of product sheets, brochures, white papers, and more.

Telavox helps you succeed

All the advice and support you need, whenever you need it.
This is how Telavox can support your business:

  • Marketing
  • Sales
  • Support services
  • Billing
  • Data aggregation
  • Testing & Follow-up
  • Key Account Manager
  • Technical implementation

Next steps

1
Test user & admin experience

Get a hands-on feel of the Telavox platform and discover the benefits for you and your customers.

2
Proof of Concept

We'll talk you through how you can utilise branding, bring-your-own-traffic, BSS, API and more.

3
Commercial analysis

Time to talk numbers. Let's discuss volume, price, segments, channels and create a suitable time plan for delivery.

4
Agreement

It's signed and sealed - now let's get to work!

5
Technical implementation

We'll work with you to help set up everything: branding, traffic, integrations, and API connections with your BSS.

6
Onboarding

Everything you need to make your Telavox launch a success. Marketing materials, Telavox Academy e-learning platform, migration and business roll-out support.

See Telavox in action

We’d love to show you what Telavox can do for your business – contact us now to arrange a demonstration!

Contact us