Telephony – as it should be

Your phone system shouldn’t give you a headache. With Telavox’s PBX and communication solutions, you save time and improve the patient experience – whether you’re a GP, veterinarian, dental clinic or therapist.

Don’t miss a single call

Efficient call management makes things easier for both you and your clients. Use IVR, queues and voice messages so callers get a swift and smooth interaction.

Professional greeting

A clinic is judged on its customer experience. With a smart telephony solution, you can reduce waiting times, make sure that a caller gets directed to the right place, and handle your queues with ease.

Manage your calls. Wherever you are.

Every call counts, but sometimes you’re busy. With Telavox, it’s easy to transfer calls, whether you’re on the computer or your phone. Or why not offer to call clients back when it’s their turn?

All you need for your company communication
Must-have features for clinics

Let clients leave voice messages. Offer to call them back. Change your PBX opening hours ahead of holidays. Integrate with patient management platforms.

Here’s what Anicura says about Telavox:

More time for what’s important: Your clients

It’s never been easier to set up a PBX system. Simple admin frees up time and lets you focus on other things.

Ridiculously easy admin

We dare say that we have the easiest admin on the market. Do you need to add extra staff from another office? Don’t worry! You can add a new PBX user with a few button presses.

Stats for simpler staffing and satisfied clients

Thanks to smart stats, you get a complete overview of your calls: answer ratio, missed calls, active queue members and much more. That way, you can see when you get the most calls and can plan accordingly.

How to use your company’s PBX stats
Everything in one platform

Skip the hassle of switching between systems. Telavox gathers all your communication with customers and colleagues in one place. Telephony, chat, video meetings and more.

Here’s how it works

Safe and personal support

With Telavox, you get truly personal support. From the onboarding and beyond.

Your own contact at the company

With Telavox, you’re assigned a Customer Success Manager that helps you with everything from onboarding to setting up your PBX. It’s a shoulder to lean on regarding everything related to company communication.

95,9% of all calls are answered in within two minutes

During weekdays, 95,9% of all calls are answered within two minutes, and emails get a reply within a day. Support is no further than your phone.

See Telavox in action

We’d love to show you what Telavox can do for your business – contact us now to arrange a demonstration.