Telephony – as it should be
Your phone system shouldn’t give you a headache. With Telavox’s PBX and communication solutions, you save time and improve the patient experience – whether you’re a GP, veterinarian, dental clinic or therapist.
Your phone system shouldn’t give you a headache. With Telavox’s PBX and communication solutions, you save time and improve the patient experience – whether you’re a GP, veterinarian, dental clinic or therapist.
Efficient call management makes things easier for both you and your clients. Use IVR, queues and voice messages so callers get a swift and smooth interaction.
A clinic is judged on its customer experience. With a smart telephony solution, you can reduce waiting times, make sure that a caller gets directed to the right place, and handle your queues with ease.
Every call counts, but sometimes you’re busy. With Telavox, it’s easy to transfer calls, whether you’re on the computer or your phone. Or why not offer to call clients back when it’s their turn?
All you need for your company communicationLet clients leave voice messages. Offer to call them back. Change your PBX opening hours ahead of holidays. Integrate with patient management platforms.
It’s never been easier to set up a PBX system. Simple admin frees up time and lets you focus on other things.
We dare say that we have the easiest admin on the market. Do you need to add extra staff from another office? Don’t worry! You can add a new PBX user with a few button presses.
Thanks to smart stats, you get a complete overview of your calls: answer ratio, missed calls, active queue members and much more. That way, you can see when you get the most calls and can plan accordingly.
How to use your company’s PBX statsSkip the hassle of switching between systems. Telavox gathers all your communication with customers and colleagues in one place. Telephony, chat, video meetings and more.
Here’s how it works
“ We reduced our administration and got more time for our patients by switching to Telavox.”
STEFAN WAHLSTRÖM, IT Delivery Manager, PRIMA VÅRD
Why deal with a bunch of systems when you can have it all in one place? Integrate your solutions and simplify your workdays.
Aurora teleQ
We integrate with Aurora teleQ for scheduled booking of calls and callback.
BankID
Verify who you’re talking to before sharing sensitive information.
CRM and contact lookup
Don’t waste time looking for info about a client! With our contact lookup integration, the caller profile is automatically displayed in your call interface.
Program your PBX
Customise your PBX with advanced features. Create VIP-queues, verify callers and much more – the sky’s the limit!
“ All our stats are now gathered in the same place. I know exactly how many calls we get, miss, and which are forwarded to the voicemail.”
– Lisa Linder, DIGITAL SYSTEM MANAGER AT AQUA DENTAL
Read moreWith Telavox, you get truly personal support. From the onboarding and beyond.
With Telavox, you’re assigned a Customer Success Manager that helps you with everything from onboarding to setting up your PBX. It’s a shoulder to lean on regarding everything related to company communication.
During weekdays, 95,9% of all calls are answered within two minutes, and emails get a reply within a day. Support is no further than your phone.
We’d love to show you what Telavox can do for your business – contact us now to arrange a demonstration.
