Our telephony is tailored for retail
Our focus: smart telephony that simplifies your everyday – for you and your clients. User-friendly and integrated, no matter the company size.
Our focus: smart telephony that simplifies your everyday – for you and your clients. User-friendly and integrated, no matter the company size.
Say goodbye to complicated contracts and bothersome admin. With Telavox, you gather all your company telephony with one provider and can easily expand within the country or across borders.
Licenses instead of subscriptions make it easy to manage users and numbers. Expand across borders with local numbers.
It’s easy to get started with Telavox. Reuse your existing hardware and numbers in a solution that everyone understands. One provider, one contract, one invoice.
Retrieve information about employees from Microsoft Entra ID, view detailed PBX statistics in PowerBI, and collaborate smarter by integrating with Microsoft Teams.
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Traditionally, telephony has been an offline activity, but with smart corporate telephony, this important channel is integrated with your systems and supports your digital way of working.
Integrate Telavox with systems like Zendesk, Salesforce, and more for faster and more efficient case management.
Program the PBX according to your needs: Identify customers with BankID and let them hear order status or talk to the latest case handler.
Ensure the calls are correctly directed with smart button choices. Give customers all the information they need with a chat widget on your website. Offer to call back later when many are contacting.
– Lars-Åke Winberg, Assistant Administrative Manager at Erikshjälpen
It has never been easier to build a PBX. With Telavox, even the small store can provide a professional reception.
Give your customers a professional greeting – with Telavox, you can easily build your own call flow, set opening hours, connect calls, and much more.
Your store is your life, but sometimes you want to be undisturbed. Telavox has automatic profiles so you don’t get calls when the store is closed. With pre-recorded messages, you can give customers the information they seek.
“ Telavox is incredibly user-friendly and you can do so much yourself. There is a huge difference between how it was then and how it is now.”
ANDREAS PERSSON, IT MANAGER AT DOGMAN
Read moreWork more efficiently by integrating Telavox with CRM tools like HubSpot, Salesforce, and Microsoft Dynamics 365.
Make calls in Microsoft Teams, shorten the workflow in Salesforce, see all statistics in Power BI, or authenticate callers with BankID.
We’d love to show you what Telavox can do for your business – contact us now to arrange a demonstration.
