Our telephony is tailored for retail

Our focus: smart telephony that simplifies your everyday – for you and your clients. User-friendly and integrated, no matter the company size.

The expanding retail chain

Say goodbye to complicated contracts and bothersome admin. With Telavox, you gather all your company telephony with one provider and can easily expand within the country or across borders.

Scale up with ease

Licenses instead of subscriptions make it easy to manage users and numbers. Expand across borders with local numbers.

A solution for the entire company

It’s easy to get started with Telavox. Reuse your existing hardware and numbers in a solution that everyone understands. One provider, one contract, one invoice.

Take advantage of our many Microsoft integrations

Retrieve information about employees from Microsoft Entra ID, view detailed PBX statistics in PowerBI, and collaborate smarter by integrating with Microsoft Teams.

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Supports the digital journey of e-commerce

Traditionally, telephony has been an offline activity, but with smart corporate telephony, this important channel is integrated with your systems and supports your digital way of working.

Seamless integrations for easier workdays and a better customer experience

Integrate Telavox with systems like Zendesk, Salesforce, and more for faster and more efficient case management.

Program the PBX according to your needs: Identify customers with BankID and let them hear order status or talk to the latest case handler.

Read more about our integrations
Smart features for e-commerce

Ensure the calls are correctly directed with smart button choices. Give customers all the information they need with a chat widget on your website. Offer to call back later when many are contacting.

“Telavox’s platform is easy to understand, and we can do pretty much anything ourselves.”

– Lars-Åke Winberg, Assistant Administrative Manager at Erikshjälpen

For the physical store

It has never been easier to build a PBX. With Telavox, even the small store can provide a professional reception.

Build your PBX in minutes

Give your customers a professional greeting – with Telavox, you can easily build your own call flow, set opening hours, connect calls, and much more.

Avoid calls after working hours

Your store is your life, but sometimes you want to be undisturbed. Telavox has automatic profiles so you don’t get calls when the store is closed. With pre-recorded messages, you can give customers the information they seek.

Read the guide: How a contact center strengthens the customer experience

Meet customers' demands and improve their experience with a contact center

Integrate with your existing systems

Work more efficiently by integrating Telavox with CRM tools like HubSpot, Salesforce, and Microsoft Dynamics 365.

Make calls in Microsoft Teams, shorten the workflow in Salesforce, see all statistics in Power BI, or authenticate callers with BankID.

Google Hubspot Lime CRM Microsoft Power BI Zendesk Microsoft 365 Microsoft Teams Salesforce
Google Hubspot Lime CRM Microsoft Power BI Zendesk Microsoft 365 Microsoft Teams Salesforce

See Telavox in action

We’d love to show you what Telavox can do for your business – contact us now to arrange a demonstration.