Take your communication to the next level
Telavox gathers all your communication – internal and external. PBX, chat, meetings, and contact center in a single platform.
Efficient call management makes things easier for both you and your customers. Thanks to detailed stats, you can staff smarter and handle your queues with the click of a button.
Get statistics on answer ratio, missed calls, active queue members and much more. That makes it so much easier to manage your staff before hectic times.
Thanks to stats, you get insights on your customers and can analyse their buying journey and needs. That way, you can give them a personal approach and better service.
Company telephony doesn't have to be a hassle. Why endure long waiting times and costly consulting when you can make changes on your own? This frees time so you can focus on other tasks.
We dare say that we have the easiest admin on the market. You get a complete overview of users, licenses, the PBX and data packages. You can scale up and down according to season with a few clicks.
With Telavox you can administer most things on your own. In the app you can transfer calls, log in and out of the PBX and change your profile.
See info in real time about incoming calls and chat through your website. Answer and help customers in the same platform you use to communicate with your colleagues.
– MAGNUS RODÉN, SENIOR IT MANAGER, KICKS
One supplier. One system. One contract. With Telavox you get a unified solution, wherever you are.
Scale up and down according to your needs. Telavox is a flexible solution that you can manage without external help, regardless of where your offices are.
Instead of subscriptions, we offer licenses that are independent from users and numbers. You can easily transfer these between users. Adjust PBX packages as you like, without expensive start-up fees.
With mobile integration, user regulated profiles and control of which number to show, you can work effectively – regardless of whether you're at the warehouse or the store.
With Telavox, you get truly personal support. From the onboarding and beyond.
With Telavox, you're assigned a Customer Success Manager that helps you with everything from onboarding to setting up your PBX. It's a shoulder to lean on regarding everything related to company communication.
During weekdays, 95,9% of all calls are answered within two minutes, and emails get a reply within a day. Support is no further than your phone.
Work more efficiently by integrating Telavox with CRM tools such as HubSpot, Salesforce and Microsoft Dynamics 365 Make calls in Microsoft Teams, streamline your workflows in Salesforce, see all stats in Power BI or authenticate callers with BankID.Read more about our integrations
The retail market landscape has become increasingly digital with the rise of e-commerce and changing customer expectations. How can UCaaS help retailers address these challenges and opportunities?
How should physical retail stay up-to-date to meet new demands? And what role does telephony play? You’ll get the answers in this post!
We’d love to show you what Telavox can do for your business – contact us now to arrange a demonstration.