Contact Lookup
Provide better customer experience by integrating contact data directly from your CRM
Provide better customer experience by integrating contact data directly from your CRM
Your customer support team shouldn’t have to waste valuable time looking up customer information before they can start helping a caller.
Our contact lookup integrations pull information about incoming callers directly from your CRM. That means you know exactly who you’re talking to before you even answer the call.
Need more info about the customer? You can easily view their profile with a single click – no need to manually search on another platform during a call.
This integration is perfect for anyone who regularly receives incoming calls and needs easy access to customer information.
You can provide a better customer experience by pulling information from your CRM, so you don’t need to waste the caller’s time asking for information you already have.
You are more efficient, your customers are happier, and you don’t need to rely on manual work to easily access useful and up-to-date information.
Make calls via Hubspot or access your Hubspot info directly in Telavox.
Automatically lookup incoming callers in your CRM
Make calls via Salesforce or access your Salesforce info directly in Telavox.
From major platforms like Hubspot and Salesforce to specialty or local services, our telephony integrates seamlessly with more than a dozen CRMs.
View the full list
Find out if contact lookup is right for you