Fixed-Mobile Convergence

Unleash the Power of Unified Communication with Telavox FMC Solutions

Contact us

PBX System
The Unified Communications as a Service Landscape

Read the report

What is Fixed-Mobile Convergence (FMC)?

FMC refers to technology that allows fixed or landline telephone numbers to integrate seamlessly with mobile technology. It means users can access communication services across both platforms using a single device or number.

FMC aims to deliver a unified communication experience by combining the benefits of fixed-line telephony (such as reliable connectivity and lower costs) with the mobility and convenience of mobile devices.

Why Telavox?

A unified experience

All FMC features are underpinned by our unique profile system. All features, including call recording, work natively on mobile devices. This means you don’t need an application for a true mobile-first experience.

Unlike other providers, Telavox has one app and one UX. That means the user experience is seamless and identical across all devices, all apps and all ecosystems (for example in Microsoft Teams, or our CTI integrations with Salesforce, Hubspot and more). Telavox has hundreds of developers all dedicated to keeping its multi-tenant platform at the forefront of innovation.

Flexible packaging and branding

Telavox offers a range of packaging and branding options to suit your needs. Business can choose our pre-built Flow offering, or a fully white-labelled solution. Multi-tier branding allows service providers to create their own branding for resellers and subsidiaries.

A customisable platform

We pride ourselves on making things easy to use and adapt to your business needs. Telavox offers easy building blocks for programmable queues, simple licensing and user management, and more. With our dedicated integrations with major platforms such as Hubspot, Microsoft Teams and Salesforce, plus advanced programmability options, you can enhance the platform in whatever way suits you and your customers.

What you get with Telavox

Unified Communication Platforms

Benefit from our comprehensive unified communication platforms that integrate voice, video, messaging, and collaboration tools into a single, user-friendly interface.

Mobile Applications

Take your office wherever you go with our feature-rich mobile applications that enable you to access your business communication tools from your iOS or Android device.

Call Routing Optimisation

Optimise your call flows to reduce costs and improve efficiency. Our intelligent call routing solutions ensure your calls are directed to the most appropriate destination.

VoIP Integration

Seamlessly integrate Voice over IP (VoIP) capabilities into your communication infrastructure to enjoy cost savings and advanced functionality.

Centralised Management

Manage your communication systems efficiently with our centralized management solutions, providing you with control and visibility over your entire network.


Key FMC features

Caller ID

Choose which ID to display when making outgoing calls


Customise your call routing to fixed or mobile numbers

Call recording

Record calls regardless of platform

Presence/line state

Synchronised availability between every device

Benefits of Telavox FMC

Advanced Nodes product screenshot
Seamless Integration

Our FMC solutions seamlessly integrate your fixed and mobile communication systems, allowing you to access and manage all your communication channels from a single platform.

Enhanced Collaboration

Experience real-time collaboration with your team, regardless of their location or the device they use. Enjoy features like voice, video calls, messaging, and file sharing, all in one place.

Flexibility and Mobility

Stay connected on the go with our mobile applications, enabling you to make and receive calls, access voicemail, and collaborate with your team from anywhere, using your smartphone or tablet.

Advanced Nodes product screenshot
Cost Savings

With our FMC solutions, you can significantly reduce communication costs by optimising call routing, leveraging Wi-Fi networks, and streamlining your infrastructure.

Improved Customer Experience

Provide exceptional customer service with features like call routing, presence information, and instant messaging. Deliver a personalised and responsive experience that sets your business apart.

Tailor-made call-routing

Route incoming calls to fixed or mobile numbers however you please - and you can manage all the admin from any device.

See Telavox in action

We’d love to show you what Telavox can do for your business – contact us now to arrange a demonstration!

Contact us